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Policy

SA Code of Practice

SA Code of Practice

The South Australian Adult Safeguarding Unit's policy states the requirements for aged care services, service provides and professionals when gaining consent, referrals, investigations and sharing of information, with or for elderly people. 

SA
General Information
Policies, Legislation & Protocols
Article

Concerns Regarding Aged Care

My Aged Care

The article describes the resources available for someone concerned with the quality of their own or a loved one's aged care facility or treatment. Offers state specific helplines to understand and prevent elder abuse. 

ACT
National
NSW
NT
QLD
SA
TAS
VIC
WA
General Information
Useful Tools
Policies, Legislation & Protocols
Report

Elder Abuse Protocol WA

Government of Western Australia Department of Communities

This informative report describes a five step approach to responding to elder abuse including Western Australia protocols and legislation. Protocol has been developed to assist staff, service providers and professional working with older people to identify and respond to elder abuse in Western Australia. 

WA
Policies, Legislation & Protocols
Research & Reports
Report

Identifying and Responding to Abuse of Older People NSW

NSW Government

This report discusses the responsibilities of New South Wales health organisations in terms of the duty of care they possess. The report outlines key legislation and protocols for staff, service provides and professionals in connection with their reporting obligations when responding to elder abuse. 

NSW
Policies, Legislation & Protocols
Research & Reports
Article

Quality Indicators

My Aged Care

This article describes the ways in which the quality of an aged care home and service provider is assessed under the 2019 'National Aged Care Mandatory Quality Indicator Program'.

ACT
NSW
NT
QLD
SA
TAS
VIC
WA
National
General Information
Useful Tools
Report

Guidance and Resources - Providing Care

Aged Care Quality and Safety Commission

This report is aimed at service providers and outlines eight standards that must be provided according to the Aged Care Quality Standards. 

ACT
National
NSW
NT
QLD
SA
TAS
VIC
WA
General Information
Useful Tools
Research & Reports
Article

Rights and Responsibilities

My Aged Care

This informative article offers insight into the rights of both people receiving care and service providers under the 'Charter of Aged Rights'. It also offers descriptions of where complaints about quality of care can be made, to respond to elder abuse. 

ACT
National
NSW
NT
QLD
SA
TAS
VIC
WA
General Information
Useful Tools
Video

My Aged Care Case Study: Tess's story

Australian Government Department of Health

A real story in video form of the support and service providers available to elderly people through 'My Aged Care'. Describes the work of the organisation to assist older people who wish to remain at home and still receive care. 

ACT
NSW
NT
QLD
SA
TAS
VIC
WA
National
General Information
Video

My Aged Care Case Study: Myra's story

Australian Government Department of Health

A real story in video form of the support and services available to elderly people through 'My Aged Care'. Describes the work of the service provider to assist older people in accessing suitable and personalised residential care.

ACT
NSW
NT
QLD
SA
TAS
VIC
WA
National
General Information
Report

Support Services for People from Diverse Backgrounds

Australian Government Department of Health

This report offers action plans, training opportunities and resources for the care of older people from diverse backgrounds such as culturally and linguistically diverse people (CALD) and LGBTI+ people.

ACT
NSW
NT
QLD
SA
TAS
VIC
WA
National
General Information
Useful Tools