Factsheet on Protecting Yourself from Financial Abuse
This factsheet describes what financial abuse is, signs of financial abuse and the necessary helplines and prevention steps to take in the event of financial abuse.
Protecting Vulnerable Customers from Potential Financial Abuse
This Australian Bankers' Association tool provides guidance for banks to recognise and prevent financial abuse. This includes an understanding what financial abuse is and recognising potential financial abuse.
Financial Abuse and Family and Domestic Violence Policies
This industry report acknowledges that banks play a role in helping their customers with their financial matters. It provides guidance for banks to assist with developing internal policies and procedures with respect to responding and preventing elder financial abuse and domestic violence.
Setting Up Power of Attorney to Help Manage Your Banking Needs
This factsheet informs older people what is involved when setting up a Power of Attorney, and specifically their roles and responsibilities, to help prevent elder abuse.
Responding to Requests from Power of Attorney or Court-Appointed Administrator
This tool explains how Powers of Attorney and court-appointed administrators arrangements apply to banks’ relationships with their customers; and outlines a framework that banks can use to consistently deal with requests from attorneys and administrators. The aim of the tool is to better prevent and respond to financial elder abuse.
Protecting Your Rights
This easy to read and understand flyer describes the rights of elderly people in and out of care and the means of protecting those rights.
Knowing Your Rights
The descriptive flyer outlines the basic rights of an elderly person and disabled person. It also states the helplines available to prevent elder abuse.
Charter of the Rights and Freedoms of Vulnerable Adults
This charter bases itself on the International Human Rights Principles and outlines the actions of the Safeguarding Unit in response to a claim of abuse or neglect. This factsheet provides a guide for actions to prevent, identity and respond to abuse or neglect.
Protecting the Rights of Older Australians
A tool that details the response of the Australian Government to elder abuse through outlining the nation's plan to prevent and reduce the incidence of elder abuse.
Concerns Regarding Aged Care
The article describes the resources available for someone concerned with the quality of their own or a loved one's aged care facility or treatment. Offers state specific helplines to understand and prevent elder abuse.