1800 ELDERHelp (1800 353 374)
Quick Exit

Quickly exit this site

To leave this site quickly, click anywhere in this ‘Quick Exit’ box

Home

Search Compass

48 results
Service Provider

Older Persons Advocacy Network

Older Persons Advocacy Network seeks to ensure that aged care consumers understand, exercise their rights and participate in the decisions affecting their care. 

NA

Mon-Fri: 8:00am-8:00pm

Tool

Responding to Requests from Power of Attorney or Court-Appointed Administrator

Australian Banking Association

This tool explains how Powers of Attorney and court-appointed administrators arrangements apply to banks’ relationships with their customers; and outlines a framework that banks can use to consistently deal with requests from attorneys and administrators. The aim of the tool is to better prevent and respond to financial elder abuse. 

ACT
NSW
NT
QLD
SA
TAS
VIC
WA
National
Legal & Financial Resources
Article

Identifying Abuse Types & Signs

NSW government Ageing and Disability Commission

The informative article offers indicators for professionals to recognise elder abuse, whilst also outlining the strain of caregiving on carers of disabled older people. It includes a guide to start a conversation about the support services available for carers. Language support available. 

NSW
General Information
Policy

SA Code of Practice

SA Code of Practice

The South Australian Adult Safeguarding Unit's policy states the requirements for aged care services, service provides and professionals when gaining consent, referrals, investigations and sharing of information, with or for elderly people. 

SA
General Information
Policies, Legislation & Protocols
Report

Elder Abuse Protocol WA

Government of Western Australia Department of Communities

This informative report describes a five step approach to responding to elder abuse including Western Australia protocols and legislation. Protocol has been developed to assist staff, service providers and professional working with older people to identify and respond to elder abuse in Western Australia. 

WA
Policies, Legislation & Protocols
Research & Reports
Report

Identifying and Responding to Abuse of Older People NSW

NSW Government

This report discusses the responsibilities of New South Wales health organisations in terms of the duty of care they possess. The report outlines key legislation and protocols for staff, service provides and professionals in connection with their reporting obligations when responding to elder abuse. 

NSW
Policies, Legislation & Protocols
Research & Reports
Article

Rights and Responsibilities

My Aged Care

This informative article offers insight into the rights of both people receiving care and service providers under the 'Charter of Aged Rights'. It also offers descriptions of where complaints about quality of care can be made, to respond to elder abuse. 

ACT
National
NSW
NT
QLD
SA
TAS
VIC
WA
General Information
Useful Tools
Flyer

Older Person ACT Legal Service (OPALS)

Legal Aid ACT

The flyer details the services of the Older Persons ACT Legal Service provided by Legal Aid, including legal assistance, interpreters, training and cultural support officers. 

ACT
General Information
Tool

Identifying and Acting on Elder Abuse

University of Technology Sydney

An elder abuse toolkit that was developed as part of the pilot project by the University of Technology. The aim of the project was to examine the usefulness of a screening process to assist lawyers in identifying and assisting clients at risk of or experiencing elder abuse and how to respond.  

NSW
Useful Tools
Legal & Financial Resources
Article

Living Well at Home

Uniting communities

Outlines the features of a home care package offered by service providers in South Australia and the ways it can assist older people to continue living at home.

SA
Useful Tools