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Tool

Protecting Vulnerable Customers from Potential Financial Abuse

Australian Banking Association

This Australian Bankers' Association tool provides guidance for banks to recognise and prevent financial abuse. This includes an understanding what financial abuse is and recognising potential financial abuse. 

ACT
National
NSW
NT
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WA
Legal & Financial Resources
Policies, Legislation & Protocols
Tool

Financial Abuse and Family and Domestic Violence Policies

Australian Bankers' Association

This industry report acknowledges that banks play a role in helping their customers with their financial matters. It provides guidance for banks to assist with developing internal policies and procedures with respect to responding and preventing elder financial abuse and domestic violence.

ACT
NSW
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SA
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VIC
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National
Useful Tools
Sexual Rights
Legal & Financial Resources
Policies, Legislation & Protocols
Tool

Responding to Requests from Power of Attorney or Court-Appointed Administrator

Australian Banking Association

This tool explains how Powers of Attorney and court-appointed administrators arrangements apply to banks’ relationships with their customers; and outlines a framework that banks can use to consistently deal with requests from attorneys and administrators. The aim of the tool is to better prevent and respond to financial elder abuse. 

ACT
NSW
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VIC
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National
Legal & Financial Resources
Tool

ABA Elder Abuse Campaign

Australian Banking Association

This Australian Banking Association tool outlines the ability of a Power of Attorney to steal from vulnerable adults to help the community understand types of elder abuse. It also provides a petition to stop elder financial abuse by calling on the Government to establish nationally consistent laws to the Power of Attorney register. 

ACT
National
NSW
NT
QLD
SA
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VIC
WA
Legal & Financial Resources
Policies, Legislation & Protocols
Tool

Protecting the Rights of Older Australians

Attorney-General's Department

A tool that details the response of the Australian Government to elder abuse through outlining the nation's plan to prevent and reduce the incidence of elder abuse. 

ACT
NSW
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QLD
SA
TAS
VIC
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National
General Information
Useful Tools
Sexual Rights
Policies, Legislation & Protocols
Tool

Legal Assistance NSW

Legal Aid NSW

The Older Persons' Legal and Education Program is a specialist service of Legal Aid NSW. They provide free legal information, advice and assistance to older people to understand, promote and protect their legal rights. The purpose of this tool is to prevent elder abuse. 

NSW
General Information
Useful Tools
Legal & Financial Resources
Tool

Elder Abuse is Everybody's Business

Australian Human Rights Commission

This transcript of a keynote address on Elder Abuse Awareness Day, outlines the commonalities between real stories of elder abuse where the perpetrator is a child and statistically analyses risk factors. This is a useful tool to help service providers better understand elder abuse.

ACT
National
NSW
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General Information
Research & Reports
Tool

Rock the Boat Conference - Resources

ADA Australia

This tool provides readers with resources from the July 2019 Elder abuse conference, which includes personal perspective podcasts and PowerPoints from those who have experienced elder abuse. 

ACT
NSW
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VIC
WA
National
General Information
Useful Tools
Tool

Elder Abuse Support Services

Australian Institute of Family Studies

Elder abuse response service helplines available nationally and by state. 

ACT
National
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WA
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Tool

Caring for Someone

My Aged Care

This tool describes ways to care for someone with particular needs such as dementia, a disability or chronic illness. This site also outlines the support services available for carers. 

ACT
National
NSW
NT
QLD
SA
TAS
VIC
WA
Useful Tools
Policies, Legislation & Protocols