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SA Elder Abuse Prevention Phone Line

The South Australian Elder Abuse Prevention Phone Line is a confidential phone line that members of the community can call if they or someone they know is concerned about elder abuse.

SA

Mon-Fri: 9:00am-5:00pm

Factsheet

Factsheet on Protecting Yourself from Financial Abuse

Australian Banking Association

This factsheet describes what financial abuse is, signs of financial abuse and the necessary helplines and prevention steps to take in the event of financial abuse. 

ACT
NSW
NT
QLD
SA
TAS
VIC
WA
National
Legal & Financial Resources
Tool

Protecting Vulnerable Customers from Potential Financial Abuse

Australian Banking Association

This Australian Bankers' Association tool provides guidance for banks to recognise and prevent financial abuse. This includes an understanding what financial abuse is and recognising potential financial abuse. 

ACT
National
NSW
NT
QLD
SA
TAS
VIC
WA
Legal & Financial Resources
Policies, Legislation & Protocols
Tool

Financial Abuse and Family and Domestic Violence Policies

Australian Bankers' Association

This industry report acknowledges that banks play a role in helping their customers with their financial matters. It provides guidance for banks to assist with developing internal policies and procedures with respect to responding and preventing elder financial abuse and domestic violence.

ACT
NSW
NT
QLD
SA
TAS
VIC
WA
National
Useful Tools
Sexual Rights
Legal & Financial Resources
Policies, Legislation & Protocols
Factsheet

Setting Up Power of Attorney to Help Manage Your Banking Needs

Australian Banking Association

This factsheet informs older people what is involved when setting up a Power of Attorney, and specifically their roles and responsibilities, to help prevent elder abuse.

ACT
NSW
NT
QLD
SA
TAS
VIC
WA
National
Useful Tools
Legal & Financial Resources
Tool

Responding to Requests from Power of Attorney or Court-Appointed Administrator

Australian Banking Association

This tool explains how Powers of Attorney and court-appointed administrators arrangements apply to banks’ relationships with their customers; and outlines a framework that banks can use to consistently deal with requests from attorneys and administrators. The aim of the tool is to better prevent and respond to financial elder abuse. 

ACT
NSW
NT
QLD
SA
TAS
VIC
WA
National
Legal & Financial Resources
Tool

ABA Elder Abuse Campaign

Australian Banking Association

This Australian Banking Association tool outlines the ability of a Power of Attorney to steal from vulnerable adults to help the community understand types of elder abuse. It also provides a petition to stop elder financial abuse by calling on the Government to establish nationally consistent laws to the Power of Attorney register. 

ACT
National
NSW
NT
QLD
SA
TAS
VIC
WA
Legal & Financial Resources
Policies, Legislation & Protocols
Policy

SA Code of Practice

SA Code of Practice

The South Australian Adult Safeguarding Unit's policy states the requirements for aged care services, service provides and professionals when gaining consent, referrals, investigations and sharing of information, with or for elderly people. 

SA
General Information
Policies, Legislation & Protocols
Factsheet

Charter of the Rights and Freedoms of Vulnerable Adults

SA Adult Safeguarding Unit

This charter bases itself on the International Human Rights Principles and outlines the actions of the Safeguarding Unit in response to a claim of abuse or neglect. This factsheet provides a guide for actions to prevent, identity and respond to abuse or neglect. 

SA
General Information
Policies, Legislation & Protocols
Poster

Information for South Australians

SA Adult Safeguarding Unit

This poster describes the work of the South Australian Safeguarding Unit whilst analysing types and examples of abuse, helplines and the current and previous work of the unit to prevent and understand elder abuse. 

SA
General Information
Research & Reports