Office of the Public Guardian QLD
Promotes and protects the human rights of adults with impaired decision-making capacity, including investigating and acting on allegations of abuse, neglect or exploitation.
Relationships Australia QLD
Relationships Australia Queensland provide counselling, mediation, education and support services.
Townsville Community Legal Centre
Free, accessible and holistic legal service provided to residents of Townsville and surrounding communities.
Factsheet on Protecting Yourself from Financial Abuse
This factsheet describes what financial abuse is, signs of financial abuse and the necessary helplines and prevention steps to take in the event of financial abuse.
Protecting Vulnerable Customers from Potential Financial Abuse
This Australian Bankers' Association tool provides guidance for banks to recognise and prevent financial abuse. This includes an understanding what financial abuse is and recognising potential financial abuse.
Financial Abuse and Family and Domestic Violence Policies
This industry report acknowledges that banks play a role in helping their customers with their financial matters. It provides guidance for banks to assist with developing internal policies and procedures with respect to responding and preventing elder financial abuse and domestic violence.
Setting Up Power of Attorney to Help Manage Your Banking Needs
This factsheet informs older people what is involved when setting up a Power of Attorney, and specifically their roles and responsibilities, to help prevent elder abuse.
Responding to Requests from Power of Attorney or Court-Appointed Administrator
This tool explains how Powers of Attorney and court-appointed administrators arrangements apply to banks’ relationships with their customers; and outlines a framework that banks can use to consistently deal with requests from attorneys and administrators. The aim of the tool is to better prevent and respond to financial elder abuse.
ABA Elder Abuse Campaign
This Australian Banking Association tool outlines the ability of a Power of Attorney to steal from vulnerable adults to help the community understand types of elder abuse. It also provides a petition to stop elder financial abuse by calling on the Government to establish nationally consistent laws to the Power of Attorney register.
Protecting the Rights of Older Australians
A tool that details the response of the Australian Government to elder abuse through outlining the nation's plan to prevent and reduce the incidence of elder abuse.