My Aged Care Case Study: Tess's story
A real story in video form of the support and service providers available to elderly people through 'My Aged Care'. Describes the work of the organisation to assist older people who wish to remain at home and still receive care.
My Aged Care Case Study: Myra's story
A real story in video form of the support and services available to elderly people through 'My Aged Care'. Describes the work of the service provider to assist older people in accessing suitable and personalised residential care.
Aged Care Complaints Commissioner
A free service for raising concerns about the quality of care or services that are delivered to people receiving aged care services.
Workers Caring for People from Non-English Speaking Backgrounds
This article provides information on the support available to the aged care workforce in caring for older Australians from non-English speaking backgrounds, such as culturally and linguistically diverse backgrounds (CALD).
Support Services for People from Diverse Backgrounds
This report offers action plans, training opportunities and resources for the care of older people from diverse backgrounds such as culturally and linguistically diverse people (CALD) and LGBTI+ people.
Actions to Support Older Culturally and Linguistically Diverse People
This report for aged care providers describes actions to support inclusive care for Culturally and Linguistically Diverse people (CALD). Provides resources and real stories.
These downloadable communication tools in multiple languages for culturally and linguistically diverse (CALD) people that depict a wide range of daily activities and situations and can be used to prompt discussion, assist with directions, clarify needs between a culturally diverse elder and carer.
Aged Care Signage
Aged Care Posters in multiple languages will assist culturally and linguistically diverse (CALD) residents in aged care facilities navigate their way around their home or service. Signs such as 'kitchen', 'dining room', 'keep out', 'danger', and 'this way to the garden', will help improve communication with residents/clients and minimise confusion.
Support for People from Culturally and Linguistically Diverse Backgrounds
Support for people from culturally and linguistically diverse backgrounds (CALD) including real story videos, tools, guidelines and a list of partner organisations providing culturally appropriate care.
Aged Rights Advocacy Service
Supporting older people in South Australia to uphold their aged care and human rights for over 29 years. Assists elder people with information and access to residential aged care services.