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Service Provider

ACT Police Seniors Liaison Unit

Assists with a wide range of matters involving older people, including identifying, preventing and reporting elder abuse.

ACT

Mon-Sun: 24 hours a day

Factsheet

Setting Up Power of Attorney to Help Manage Your Banking Needs

Australian Banking Association

This factsheet informs older people what is involved when setting up a Power of Attorney, and specifically their roles and responsibilities, to help prevent elder abuse.

ACT
NSW
NT
QLD
SA
TAS
VIC
WA
National
Useful Tools
Legal & Financial Resources
Tool

Responding to Requests from Power of Attorney or Court-Appointed Administrator

Australian Banking Association

This tool explains how Powers of Attorney and court-appointed administrators arrangements apply to banks’ relationships with their customers; and outlines a framework that banks can use to consistently deal with requests from attorneys and administrators. The aim of the tool is to better prevent and respond to financial elder abuse. 

ACT
NSW
NT
QLD
SA
TAS
VIC
WA
National
Legal & Financial Resources
Tool

ABA Elder Abuse Campaign

Australian Banking Association

This Australian Banking Association tool outlines the ability of a Power of Attorney to steal from vulnerable adults to help the community understand types of elder abuse. It also provides a petition to stop elder financial abuse by calling on the Government to establish nationally consistent laws to the Power of Attorney register. 

ACT
NSW
NT
QLD
SA
TAS
VIC
WA
National
Financial Abuse of Older People
Legal & Financial Resources
Policies, Legislation & Protocols
Article

Consent and Decision Making

NSW government Ageing and Disability Commission

The article describes the process of decision making if a person is deemed to lack capacity and therefore cannot give consent. Outlines what is considered a crime with respect to elder abuse and how to respond.  

NSW
General Information
Flyer

My Wellbeing Checklist

NSW government Ageing and Disability Commission

A checklist, in the form of a flyer, of the needs of disabled elderly people that must be met. If concerns or questions arise from the checklist or if an individual does not meet a section of the checklist a support helpline is available, to respond to the possible elder abuse.  

NSW
General Information
Flyer

Protecting Your Rights

NSW government Ageing and Disability Commission

This easy to read and understand flyer describes the rights of elderly people in and out of care and the means of protecting those rights.

NSW
Ageism
General Information
Flyer

Knowing Your Rights

NSW government Ageing and Disability Commission

The descriptive flyer outlines the basic rights of an elderly person and disabled person. It also states the helplines available to prevent elder abuse. 

NSW
General Information
Policy

SA Code of Practice

SA Code of Practice

The South Australian Adult Safeguarding Unit's policy states the requirements for aged care services, service provides and professionals when gaining consent, referrals, investigations and sharing of information, with or for elderly people. 

SA
General Information
Policies, Legislation & Protocols
Factsheet

Charter of the Rights and Freedoms of Vulnerable Adults

SA Adult Safeguarding Unit

This charter bases itself on the International Human Rights Principles and outlines the actions of the Safeguarding Unit in response to a claim of abuse or neglect. This factsheet provides a guide for actions to prevent, identity and respond to abuse or neglect. 

SA
General Information
Policies, Legislation & Protocols