Older Persons Advocacy Network
Older Persons Advocacy Network seeks to ensure that aged care consumers understand, exercise their rights and participate in the decisions affecting their care.
Responding to Requests from Power of Attorney or Court-Appointed Administrator
This tool explains how Powers of Attorney and court-appointed administrators arrangements apply to banks’ relationships with their customers; and outlines a framework that banks can use to consistently deal with requests from attorneys and administrators. The aim of the tool is to better prevent and respond to financial elder abuse.
Identifying Abuse Types & Signs
The informative article offers indicators for professionals to recognise elder abuse, whilst also outlining the strain of caregiving on carers of disabled older people. It includes a guide to start a conversation about the support services available for carers. Language support available.
SA Code of Practice
The South Australian Adult Safeguarding Unit's policy states the requirements for aged care services, service provides and professionals when gaining consent, referrals, investigations and sharing of information, with or for elderly people.
Concerns Regarding Aged Care
The article describes the resources available for someone concerned with the quality of their own or a loved one's aged care facility or treatment. Offers state specific helplines to understand and prevent elder abuse.
Elder Abuse Protocol WA
This informative report describes a five step approach to responding to elder abuse including Western Australia protocols and legislation. Protocol has been developed to assist staff, service providers and professional working with older people to identify and respond to elder abuse in Western Australia.
Identifying and Responding to Abuse of Older People NSW
This report discusses the responsibilities of New South Wales health organisations in terms of the duty of care they possess. The report outlines key legislation and protocols for staff, service provides and professionals in connection with their reporting obligations when responding to elder abuse.
This article describes the ways in which the quality of an aged care home and service provider is assessed under the 2019 'National Aged Care Mandatory Quality Indicator Program'.
Guidance and Resources - Providing Care
This report is aimed at service providers and outlines eight standards that must be provided according to the Aged Care Quality Standards.
Rights and Responsibilities
This informative article offers insight into the rights of both people receiving care and service providers under the 'Charter of Aged Rights'. It also offers descriptions of where complaints about quality of care can be made, to respond to elder abuse.