Protecting Vulnerable Customers from Potential Financial Abuse
This Australian Bankers' Association tool provides guidance for banks to recognise and prevent financial abuse. This includes an understanding what financial abuse is and recognising potential financial abuse.
Financial Abuse and Family and Domestic Violence Policies
This industry report acknowledges that banks play a role in helping their customers with their financial matters. It provides guidance for banks to assist with developing internal policies and procedures with respect to responding and preventing elder financial abuse and domestic violence.
Responding to Requests from Power of Attorney or Court-Appointed Administrator
This tool explains how Powers of Attorney and court-appointed administrators arrangements apply to banks’ relationships with their customers; and outlines a framework that banks can use to consistently deal with requests from attorneys and administrators. The aim of the tool is to better prevent and respond to financial elder abuse.
ABA Elder Abuse Campaign
This Australian Banking Association tool outlines the ability of a Power of Attorney to steal from vulnerable adults to help the community understand types of elder abuse. It also provides a petition to stop elder financial abuse by calling on the Government to establish nationally consistent laws to the Power of Attorney register.
Protecting the Rights of Older Australians
A tool that details the response of the Australian Government to elder abuse through outlining the nation's plan to prevent and reduce the incidence of elder abuse.
Legal Assistance NSW
The Older Persons' Legal and Education Program is a specialist service of Legal Aid NSW. They provide free legal information, advice and assistance to older people to understand, promote and protect their legal rights. The purpose of this tool is to prevent elder abuse.
Elder Abuse is Everybody's Business
This transcript of a keynote address on Elder Abuse Awareness Day, outlines the commonalities between real stories of elder abuse where the perpetrator is a child and statistically analyses risk factors. This is a useful tool to help service providers better understand elder abuse.
Rock the Boat Conference - Resources
This tool provides readers with resources from the July 2019 Elder abuse conference, which includes personal perspective podcasts and PowerPoints from those who have experienced elder abuse.
Elder Abuse Support Services
Elder abuse response service helplines available nationally and by state.
Caring for Someone
This tool describes ways to care for someone with particular needs such as dementia, a disability or chronic illness. This site also outlines the support services available for carers.