ACT Human Rights Commission
You can complain to the Commission if you believe an older person or an adult with a disability is subject to, or at risk of neglect, abuse or exploitation.
Public Trustee and Guardian ACT
Offers permanent and secure Trustee, Guardianship and Administration services to the Australian Captial Territory community.
Supports family carers through providing advice, information, training, counselling and respite. Aims to improve the health, wellbeing, resilience and financial security of carers.
Relationships Australia Canberra and Region
Aims to ease the suffering and distress of vulnerable and disadvantaged people through supporting their physical, social and emotional well-being.
Factsheet on Protecting Yourself from Financial Abuse
This factsheet describes what financial abuse is, signs of financial abuse and the necessary helplines and prevention steps to take in the event of financial abuse.
Protecting Vulnerable Customers from Potential Financial Abuse
This Australian Bankers' Association tool provides guidance for banks to recognise and prevent financial abuse. This includes an understanding what financial abuse is and recognising potential financial abuse.
Financial Abuse and Family and Domestic Violence Policies
This industry report acknowledges that banks play a role in helping their customers with their financial matters. It provides guidance for banks to assist with developing internal policies and procedures with respect to responding and preventing elder financial abuse and domestic violence.
ACT Police Seniors Liaison Unit
Assists with a wide range of matters involving older people, including identifying, preventing and reporting elder abuse.
Setting Up Power of Attorney to Help Manage Your Banking Needs
This factsheet informs older people what is involved when setting up a Power of Attorney, and specifically their roles and responsibilities, to help prevent elder abuse.
Responding to Requests from Power of Attorney or Court-Appointed Administrator
This tool explains how Powers of Attorney and court-appointed administrators arrangements apply to banks’ relationships with their customers; and outlines a framework that banks can use to consistently deal with requests from attorneys and administrators. The aim of the tool is to better prevent and respond to financial elder abuse.