A report on the implementation, effectiveness, and efficiency of the National Aged Care Advocacy Program (NACAP).
Through the NACAP, the Department of Health and Aged Care funds 235 advocates and support staff across the Older Person's Advocacy Network's (OPAN) national 9-member network to support older people to access the care and services they need.
The overwhelming majority (90%) of the older people surveyed in the Australian Healthcare Associates (AHA) evaluation felt they had received better aged care services as a result of that support.
More than 80% reported an increased awareness of the services available to them, including advocacy, and their aged care rights.
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