In 2019, the Commonwealth Government funded a series of Elder Abuse Service Trials under the National Plan to Respond to the Abuse of Older Australians 2019-2023.
As a recipient, Eastern Community Legal Centre (ECLC) established two Elder Abuse Response Programs, both using an integrated practice model combining lawyers and other community service professionals including advocates and financial counsellors.
ECLC commissioned an independent evaluation of these programs through RMIT University and the National Ageing Research Institute. The mid-term evaluation looked at the effectiveness and efficiency of the response programs in their first two years.
It found that the programs were implemented successfully, were “highly valued by both clients and professional stakeholders”, and resulted in “clients overwhelmingly reporting their needs had been met” despite being rolled out in the midst of COVID-19 and ongoing lockdowns in Victoria.
This document provides an overview of ECLC’s Elder Abuse Response Programs and key lessons learned from the mid-term evaluation. More broadly it demonstrates the value of integrated practice in the elder abuse context.
