Aged Care Justice Fact Sheets

ACJ has developed Fact Sheets on Frequently Asked Questions by aged care residents, home care recipients and their families, so the aged care community can learn about the rights of older Australians and the obligations of aged care providers. ACJ connects callers to lawyers for a free legal consultation to discuss their aged care issue.

Below are the range of Fact Sheets available on the ACJ website:



Can you be banned from visiting an aged care resident?


These fact sheets provide information on whether you can lawfully be 
restricted from visiting an aged care resident, the role of the aged 
care facility, and what you can do about it. Each State and Territory 
has specific laws on this matter, and ACJ has provided a fact sheet for 
each jurisdiction.



  • When can medication be used to manage a resident's behaviour?


  • When can physical force be used to restrict the movement of an aged care 
resident?


  • When can a mechanical device be used to restrict the movement of an aged 
care resident?

These fact sheets set out the steps an aged care provider must follow 
when applying a restrictive practice in aged care. Restrictive practices 
involve the use of a restraint which could be chemical, physical, 
mechanical or environmental, for the purpose of managing the care 
recipient's behaviour. Throughout 2025, ACJ will be releasing fact 
sheets on environmental restraint and seclusion in residential aged care 
and how restrictive practices are appropriately applied in home care settings.