Steps I can take to stay safe and connected during COVID-19

Compass wishes to extend our sympathies to those who’ve lost love ones as a result of the COVID-19 pandemic.

We recognise that the Covid-19 pandemic may have profound negative impacts on older persons’ enjoyment of their social, economic and health rights. Extreme social isolation may be experienced as an unintended consequence of social distancing measures.

Compass has a guide for older people to keep their independence, stay safe and connected during and beyond this unprecedented time. Please share this information with your friends, family and peers.

Compass wishes to extend our sympathies to those who’ve lost love ones as a result of the COVID-19 pandemic.

We recognise that the Covid-19 pandemic may have profound negative impacts on older persons’ enjoyment of their social, economic and health rights. Extreme social isolation may be experienced as an unintended consequence of social distancing measures.

Compass has a guide for older people to keep their independence, stay safe and connected during and beyond this unprecedented time. Please share this information with your friends, family and peers.

Last updated: July 2020
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A guide to staying safe and connected

How to protect yourself: Stay socially connected; Access services designed for seniors; Know your rights; Control your own finances.

Make your own decisions

Everyone – including the elderly – has the right to make their own decisions and choices, including choices about where to live, how to live, their money and health. Others may not agree with the decisions older people may take, but they should be respected and honoured unless personal safety is at risk. Read more.

Stay on top of your financial affairs

It’s important to make sure financial and legal affairs are in order and up-to-date. Although it's normal for older people to turn to other family members to help manage finances as they age, they should ultimately be the one with the final say and control. It’s always best to use qualified and independent professionals. If you can’t afford professional assistance, keep as many trusted people informed as possible. When people know where they stand, they’re less likely to experience financial abuse.

Protecting yourself from financial abuse

Stay in touch with family and friends

Humans thrive on quality human contact. When it’s absent, isolation can leave people feeling depressed, sad or lonely. Older people may feel unwanted, or a burden, or that others don't know they exist. The best way to beat this is to keep loved ones close. That could be family, friends or neighbours.

Increase your online confidence and skills

In an increasingly online world, many older Australians find it difficult to keep up with technology and can feel isolated as a result. Be Connected is a free Australian Government initiative aimed at increasing the confidence, skills and online safety of older Australians. The website provides interactive learning activities, training courses and 'how-to' videos. Learn how to spot scams, shop and bank online and stay connected with family and friends. You will improve your quality of life by connecting with your community and the wider world.

Get active and be healthy

Physical activity is important for everyone, no matter how old. Exercising every day, even if it’s a gentle walk or exercise, can help boost energy levels, activate ‘happy hormones’ and extend life. And the happier and healthier we are, the more independent we are likely to remain.

Stay active within communities

As people grow older, they may feel more isolated. Attending community events can help to create active social lives, offer purpose and create a connection to the things that are important to us.

Ideas on staying active and connected

Useful things to think about when moving in with family

As people get older, they may find that living alone in their own home is no longer working. They may want to be closer to their adult children for company and support. These living arrangements often work out well. But problems can arise if unforeseen circumstances happen, or if there is a dispute or disagreement with other family members.

Considering living with family?

Know your rights

You have the right to live in a safe environment. You have the right to be treated with dignity and respect. You have the right to make your own decisions and choices. You have the right to access the same types of protections as any other adult. If you are unhappy with your living situation or the care you’re receiving, tell someone you trust and ask that person to contact appropriate support.

Call out ageism

Ageism and discrimination against the elderly is prevalent. It may be malicious, learned or unintentional. But this behaviour is unacceptable in any form. It's important to call it out whenever it is experienced.

Planning for a better future

Planning ahead is a positive step. Even if it takes a bit of work, it’s simply protecting yourself and your loved ones as or if circumstances change throughout your life.

First, think about...

Next, put your wishes on paper

Now, find people to make them happen

What you’d want to happen if you become unable to make decisions
These can include your finances, health and living arrangements.

Your legacy
Who will get what when you die.

You know what you want. Now it’s time to make them legally enforceable. Which means they need to be written down in a way that is recognised in law. The best way to create these is to use legal experts like solicitors, conveyancers and lawyers.

What you want is now written down. It’s time to find people to make sure those decisions happen the way you want them too. These people should also be added to the documents. 

1. Plan ahead

No one can predict the future. But it's worth asking the question, "What would I do if…?", especially on big things like the death of a spouse, reduced mobility or mental decline. Thinking about how to respond to these situations now, and writing down the answers, may save confusion, conflict and complications if they were to happen. More specific situations are explored below.

2. Appoint a Power of Attorney

Best for: managing your financial and legal affairs while you are alive

A Power of Attorney is a legal document appointing a person or trustee organisation of your choice to manage your financial and legal affairs while you are alive and are capable of making your own decisions. This person or organisation is then known as your attorney. An attorney cannot make decisions about your lifestyle, medical treatment or welfare. A Power of Attorney stops when you die.

It’s important to note that each state and territory interpret a Power of Attorney differently. Be sure to check when you speak with an attorney.

Power of Attorney and Enduring Power of Attorney

3. Appoint an Enduring Guardian

Best for: making health and lifestyle decisions for you if you can’t

Should you lose the ability or capacity to make your own decisions at some time in the future, an Enduring Guardian is legally authorised to make health and lifestyle decisions for you. These can include accommodation, health care, medical and dental consent and more. The appointment of your Enduring Guardian takes effect only if you lose the capacity to make your own health and lifestyle decisions.

4. Prepare a Will

Best for: setting out who gets your assets after you die 

A Will is a legal document setting out who you want to receive your assets when you die. By making a Will, you help to ensure your assets will be given away according to your wishes. Even if you think you don’t have much to give, it is still recommended that you make a Will.

5. Appoint an executor

Best for: carrying out your wishes after you die

An executor of a will carries out your wishes after you die. Their role is to manage your estate (your property, money, possessions), protect your assets and manage any administration required to carry out your wishes. They must obey the various laws and rules that apply to the administration of deceased estates. If your will is contested, they may need to resolve the conflict between competing parties to carry out your wishes.

6. Make loans legally binding

Most people don’t think about putting things in writing or getting advice from a lawyer when making agreements with family members. However, it is a good idea to have a formal agreement whenever any arrangement involving significant money or property is involved, regardless of who the agreement is with. Not only do legally binding documents protect both parties by setting out what will happen if something does go wrong, it's helpful to work through these possibilities before they happen.

Protecting your home

7. Formally document living arrangements

The same applies to living arrangements. If you choose to move in with your children or have them move in with you, be sure to make your wishes clear and have them written down in a legally binding document. It will help further down the track if unforeseen circumstances occur, or if there is a dispute about what you and your family have agreed to.

8. Have a safety plan

Hopefully, you’ll never need it. But safety planning is thinking about the things you can do to be safer should you ever find yourself living with violence or abuse. It’s worth remembering you can call on support services to help prepare a safety plan should you need to. Click the following link for more information on Safety Planning.

Other resources on elder abuse that may be helpful

Watch for Warning Signs of Elder Abuse

Warning Try to watch out for 'red flags' that might indicate elder abuse. You can find some of these signs on the Identifying Elder Abuse page on Compass.

Elder Abuse Need information or advice on elder abuse now? CALL 1800 ELDERHelp (1800 353 374)

Important Information on COVID-19 from the Australian Government

To help reduce the spread of COVID-19 and protect those who are most at risk, it is important that you take the recommended steps to protect yourself and others. Read more

Coronavirus (COVID-19) advice for older people

People aged 70 years and over, people aged 65 years and over with chronic medical conditions, people with compromised immune systems, and Aboriginal and Torres Strait Islander people over the age of 50, are at greater risk of more serious illness if they are infected with coronavirus. Read more

Coronavirus (COVID-19) advice for the health and aged care sector

We are providing up-to-date and authoritative information and advice on COVID-19 for the health and aged care sector. Read more

Coronavirus (COVID-19) resources

A collection of resources for the general public and industry about coronavirus (COVID-19). Read more

Support Services

Lifeline 1800 RESPECT
Mensline NACCHO
QLIFE Relationships Australia

We pledge to listen and acknowledge older LGBTI people when they talk about their experiences and histories

Need information or advice on elder abuse now?

Need information or advice on elder abuse now?
CALL 1800 ELDERHelp (1800 353 374)

In an emergency call 000

This free number will redirect you to an existing phone service near you. This is not a 24-hour line. Call operating times will vary. A collaboration between the Australian, state and territory governments.