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Preventing Financial Elder Abuse

The Importance of Enduring Documents

Watch our webinar below for an informed discussion on preventing financial abuse of older people.

The Importance of Enduring Documents

Watch our webinar below for an informed discussion on preventing financial abuse of older people.

Issues that increase the likelihood of elder abuse

Financial Elder Abuse and the Importance of Enduring Documents

By The Hon Dr Kay Patterson AO

During my term as Australia’s Age Discrimination Commissioner, I have chosen to focus on three priority areas — age discrimination and the workforce, older women’s risk of homelessness and elder abuse in the community. Read more.


The Hon Dr Kay Patterson AO is joined by Christine Cupitt, Brian Herd Daniel Coase and Moderator, Caroline Baum. (See bios below).

1 in 5 Older Australians will experience some form of financial abuse in their lifetime

About the participants:

Dr. Kay Patterson AO

The Hon Dr Kay Patterson AO is the Age Discrimination Commissioner. Kay began her role as the Age Discrimination Commissioner on 29th July 2016. She has demonstrated a strong interest in the issues affecting older people throughout her professional life. In her role, Kay’s focus is on the rights of older workers, the blight of elder abuse and the need to encourage innovative solutions to homelessness and the risk of homelessness amongst older Australians.

Brian Herd

Brian Herd is a partner with the Brisbane law firm, CRH Law. He practices in Elder Law or law relating to older people (and their families) and is regarded as one of Australia's leading lawyers in this important area of later life.

Christine Cupitt

Christine Cupitt is the Executive Director – Policy of the Australian Banking Association. Chris works with our member banks to set policy strategy and develop advocacy policy on financial services, consumer protection regulation and corporate governance. With a professional focus on protecting consumer interests, Chris is responsible for developing culture initiatives, contributing to innovation and reform in banking, and promoting robust governance and professional standards.

Daniel Coase

Daniel Coase is a Senior Policy Officer at the Federation of Ethnic Communities Councils of Australia. From 2013 he established and led a team within ACT Health set up to improve the organisation’s response to diversity. The initial focus was on consumers and staff from culturally and linguistically diverse (CALD) backgrounds. The team was then expanded to include work on the inclusion of lesbian, gay, bisexual, transgender and intersex (LGBTI) people, and people living with disabilities.

Caroline Baum

Caroline Baum, Moderator. Caroline is an accomplished journalist, former broadcaster, high-requested moderator, curator and photographer. Caroline is the author of ONLY, a Singular Memoir about her relationship with her parents, whom she became a carer for in their old age.

A Compass Guide

Preventing Financial Elder Abuse: A Compass Guide has a wide variety of information, Resources and Service Providers to help the Australian community understand, prevent and respond to the financial abuse of older people.


There is a wide variety of organisations that are dedicated to preventing and responding to financial abuse of older people. These can be found in the Support Directory page on Compass. Simply select 'Financial matters' in the 'To Help with...' field and click 'Find Services'.

On the Support Directory page you can also find other helpful organisations right across Australia that work to end elder abuse.


Compass has collated the latest resources that have been created to raise awareness of, prevent and respond to the financial abuse of older people. These resources can be found on the Resources page on Compass, under the 'Financial Abuse of Older People' category. You will also find a raft of other resources about elder abuse on the Compass Resources page.

No More Humbug: Reducing Aboriginal Financial Elder Abuse in the Kimberley
Kimberley Community Legal Services (KCLS), in partnership with local Aboriginal research consultancy Kimberley Jiyigas, today released “No More Humbug”, the first-ever detailed study of financial elder abuse specifically in remote towns and Aboriginal communities. The report is available in English and Kriol.

Banks recognise that elder financial abuse is an insidious and very serious form of elder abuse and in many instances a crime