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Scamwatch, which is run by the Australian Competition and Consumer Commission (ACCC), received 2,234 reports about ‘Australia Post Delivery’ phishing scams this year. They equated to losses of more than $20,000. Australia Post has also issued warnings, and gives advice about what to do.
If you think you've been sent a scam message, don’t click on a link or open an attachment. Do not rush to act. Scammers try to create a sense of urgency to trick you, so take your time to consider whether the message may be a scam.
Australia Post says it will never:
Call, text, or email you asking for personal or financial information including passwords, credit card details or account information
Call, text, or email you to request a payment
Ask you to click on an email link to print off a label to redeem your package